{"id":939,"date":"2022-12-07T03:25:50","date_gmt":"2022-12-07T00:25:50","guid":{"rendered":"https:\/\/mismonsa.com\/return-and-exchange-policy\/"},"modified":"2022-12-12T15:50:06","modified_gmt":"2022-12-12T12:50:06","slug":"return-and-exchange-policy","status":"publish","type":"page","link":"https:\/\/mismonsa.com\/en\/return-and-exchange-policy\/","title":{"rendered":"return and exchange policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"939\" class=\"elementor elementor-939 elementor-39\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ea9d04 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ea9d04\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4521c73\" data-id=\"4521c73\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2624d01 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2624d01\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19bf64a\" data-id=\"19bf64a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9faf357 elementor-widget elementor-widget-text-editor\" data-id=\"9faf357\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In order to serve you and provide the best experience, please check out mismon\u2019s policy for exchange and return.<\/p><p>Return or Exchange Policy:<\/p><p>Mismon provides a return policy to its customers within 3 days from the date of purchase of the product if it is not opened or used, and replacement within two years from the date of purchase of the product in case of manufacturing defects.<\/p><p>\u2013 Receipt of the product for maintenance and replacement is done through our representative to and from the door of the house.<\/p><p><b>Steps for return or exchange:<\/b><\/p><p>\u2013 Returns are within 3 days from the date of purchase, provided that the product is in its original when purchased and has not been used.<\/p><p>\u2013 Our representative will communicate with you set an appointment for the return of the product with all its accessories, any gifts provided, and the original purchase invoice, free of charge in order to excel and improve the level of customer service.<\/p><p>\u2013 The product is delivered to Aramex by customers in areas not covered by representatives, and you will be provided with a bill of lading from the company that guarantees you free shipping.<\/p><p>\u2013 After the product is refunded, it will be inspected by technicians in the company\u2019s competent technical department within 3 working days of receiving it to submit the technical report.<\/p><p>\u2013 After confirmation by the technicians that the product, all its accessories, and any gifts provided with it have not been used and in their original condition, the value of the product will be transferred to your bank account within two working days.<\/p><p>\u2013 Your bank account number must be delivered at the time of delivery of the product in any approved way that suits you, it must be authenticated, and the company does not incur the handover or incorrect delivery of the bank account.<\/p><p>Disclaimer:<\/p><p>*We do not accept the return of products that contain scratches or have been damaged due to misuse.<\/p><p>*If the refund period expires, the customer has the right to benefit from the right of free maintenance only in the warranty period.<\/p><p>*In case the maintenance guarantee period ended, maintenance and shipping expenses are borne by the customer<\/p><p>Thank you for contacting us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In order to serve you and provide the best experience, please check out mismon\u2019s policy for exchange and return. Return or Exchange Policy: Mismon provides a return policy to its customers within 3 days from the date of purchase of the product if it is not opened or used, and replacement within two years from [&hellip;]<\/p>\n","protected":false},"author":399,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-939","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mismonsa.com\/en\/wp-json\/wp\/v2\/pages\/939","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mismonsa.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mismonsa.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mismonsa.com\/en\/wp-json\/wp\/v2\/users\/399"}],"replies":[{"embeddable":true,"href":"https:\/\/mismonsa.com\/en\/wp-json\/wp\/v2\/comments?post=939"}],"version-history":[{"count":0,"href":"https:\/\/mismonsa.com\/en\/wp-json\/wp\/v2\/pages\/939\/revisions"}],"wp:attachment":[{"href":"https:\/\/mismonsa.com\/en\/wp-json\/wp\/v2\/media?parent=939"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}